Consistent Inbound Leads for Coast to Coast Transport

Client:
Coast to Coast NEMT
Duration:
2022-2024
Industries:
Non Emergency Medical Transport
Est. Revenue Impact
Consistent leads each month - roughly $1000's added to pipeline each month

Problem

Coast to Coast Transport, a regional NEMT provider, needed a reliable way to generate high-quality inbound leads from their service area. While they had an established business, they lacked a consistent digital marketing strategy to reach and convert their ideal customers.

Key challenges included:

  • No lead generation system — inbound inquiries were inconsistent and mostly referral-based.
  • Undefined targeting — unclear audience segmentation and service area focus.
  • Small advertising budget — required an efficient, high-ROI approach with just $2,500/month.

Solution

We built a lean, high-converting Google Ads campaign paired with a dedicated landing page to drive targeted, ready-to-book leads.

  1. Service Area Targeting — Mapped out precise geographic targeting to ensure ads reached only high-value, serviceable regions.
  2. ICP Development — Worked with leadership to define the exact demographics, needs, and search behaviors of ideal customers.
  3. Google Ads Setup & Optimization — Created search campaigns focused on high-intent, location-based keywords to capture active buyers.
  4. Landing Page Design — Built a conversion-optimized landing page with clear service benefits, trust signals, and a simple contact form.
  5. Ongoing Campaign Refinement — Continuously optimized keywords, ad copy, and landing page elements for better cost-per-lead performance.

Results

Over the course of two years, Coast to Coast Transport achieved:

  • Consistent monthly inbound leads within their target service area.
  • High-quality lead flow maintained on a lean $2,500/month budget.
  • Increased brand visibility and local search dominance for NEMT services.

Conclusion

By combining precise targeting with cost-efficient paid search, Coast to Coast Transport built a sustainable inbound lead pipeline that supported long-term business growth.

We have been happy customers and cannot think of any areas to improve on!

April Kenyon
Account Executive, C2C